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PRODUCTION LESS THAN MINIMUM
Rush orders are accepted only if the production schedule allows. Always Minimum quantity of 15 pieces on Cap America Premium Line Styles.
contact customer service for current production times.
Minimum quantity of 24 pieces on all other in stock & domestic styles.
GENERAL INFORMATION Applicable set up charges such as disc or screen charges will be invoiced have a minimum order size of 288 pieces per style, color, design & size.
Custom Overseas has a 72, 144 or 576 piece per style, color, design &
PRE-PRODUCTION PROOFS ON IN STOCK HEADWEAR
size order minimum for caps depending on the specific program & knits
when pre-production proof is approved. Proofs for orders will be virtual
SIZING
unless a shipping number is provided.
Caps & knits are generally sized to be One Size Fits Most or OSFM
OVER-RUNS/UNDER-RUNS
unless stated otherwise. Additional sizes include: XS (6 1/2 - 6
Every effort is made to ship exact quantities; however, a 5% over or
7/8), S/M (6 7/8 - 7 1/4), L (7 1/4 - 7 3/8), L/XL (7 3/8 - 7 7/8) and XXL
(7 7/8 - 8 1/4).
under variance will be considered complete & billable. A $40.00(A)
charge applies to orders requesting an exact quantity & purchase order
must indicate as such.
Cap America is committed to minimizing spoilage and maintaining the
FABRIC COLOR VARIATIONS
highest standards in headwear decoration. However, we reserve the
Due to color variations of dye lots, exact color matches of material are SPOILAGE ON CONTRACT DECORATION ORDERS
right to impose a no-spoilage allowance on certain high-end brands of
not guaranteed. In camouflage patterns, variations may occur in the headwear, meaning the distributor or dealer will bear full responsibility
placement of certain areas of the pattern due to random cutting. Certain for any loss incurred. While Cap America prides itself on being a leading
distressed materials will have shading variations. headwear decorator, we cannot assume liability for branded headwear
that significantly exceeds the value of our decoration services.
TOLERANCE
Due to the nature of the process of embroidery & USA made knit ARTWORK
manufacturing, variances can occur. For embroidery, there is a tolerance
of 1/8”. For knits, there is 1” tolerance that might cause some variations in All imprints, logos or trademarks displayed in this catalog are for
product size. illustration purposes only. These items are not available for sale unless
the owner of that product issues specific permission. Color photographs
IMPRINT COLORS in this catalog are approximate & may or may not be a true color
Color matches are not guaranteed to be exact, whether PMS colors or representation of the actual product. To see actual fabric color, please
order a sample.
color swatches. All materials print differently; therefore, there may be a
variation of print colors on orders of different materials or colors. When Submit vector art with clear, concise instructions. Art that is not vector
decorating on camouflage, no guarantees can be made that the pattern art may require additional charges & delay production. Artwork charges
will not interfere with decoration (i.e. a branch, leaf or bark may fall are $70.00(A) per hour. Exact duplication of logos & type styles cannot
behind decoration). Cap America is not responsible for fabric bleeding be guaranteed unless vector art to size specifications is submitted.
which may occur when imprinting a light color on a dark fabric. It is not Unless otherwise requested, Cap America will size art to best fit the
recommended to place a white imprint on a red or black cap because decoration area. Artwork submitted via e-mail must meet the following
the imprint may have a pink or gray hue. Distressed materials in all colors specifications: files should be in vector format, preferably Adobe
have a tendency to bleed into light colored embroidery threads & prints. Illustrator (AI), if any images are used, they should be no less than 300
LICENSES dpi & placed in an Encapsulated Postscript (EPS) file & be included in
e-mail, convert all fonts to paths. JPEG, TIF, PDF, BMP & CDR files can
Veil Camo® is a registered trademark of Veil Camo LLC, all rights be used, preferably in hi-resolution (300 dpi), but vector art is preferred.
reserved. MultiCam® is a registered trademark of Crye Precision,
all rights reserved. Flexfit® is a copyright of Flexfit LLC & Yupoong, CUSTOMER SUPPLIED EMBROIDERY DISCS
Inc. FlexStyle® is a copyright of World Emblem™ All Rights Reserved.
Licensed camouflage styles often include registration marks within the Cap America can accept customer supplied discs in most formats
pattern & will appear in random locations including the decoration areas including Tajima, Melco, Barudan, Wilcom, Pulse & DOS. If disc must
on cap styles. Mossy Oak® Break-Up®, 2002; Mossy Oak® Break-Up be edited for any reason, charges will apply. Pre-production proof of
Country®, 2015; Mossy Oak® Bottomland®, are all registered trademarks customer-supplied disc is required.
of Haas Outdoors, Inc., All rights reserved. Realtree Advantage Timber®,
1999; Realtree Max-5®, 2002; Realtree AP®, 2006; Realtree APG®, 2006; COPYRIGHT/TRADEMARK LAWS
are copyrights of Jordan Outdoor Enterprises, Ltd., All rights reserved. When artwork is submitted by or on behalf of a Purchaser for production
of an order, Cap America assumes that the artwork submitted is in full
LAUNDERING compliance with the laws governing copyright, trademark & other
Do not launder caps or knits. Do not dry clean caps or knits. intellectual property rights of any third party. Notwithstanding any
provision in any purchase order, including any integration clause or
ORDER PROCESSING other disclaimer, by submitting artwork in connection with an order, a
All prices & materials/fabrics are subject to change without notice. Purchaser shall be deemed to have agreed to indemnify, defend & hold
harmless Cap America from any claim, damages or costs based on any
ORDERS alleged breach of any copyright, trademark or other intellectual property
Orders must be made in written form with purchase order number. right of a third party arising from or related to Cap America’s use of
No phone orders are accepted. Cap America is not responsible for such artwork in connection with such order. When artwork is submitted
duplication of orders that do not indicate confirmation. Ship dates by or on behalf of a Purchaser, this provision shall be deemed both a
cannot be scheduled until clarification of order has been completed (if separate agreement formed upon the submission of such artwork (&
needed), artwork has been approved & additional charges (if any) have not superseded by any integration clause in a purchase order) & also a
been accepted. provision that is integrated into & made a part of each purchase order
submitted by a Purchaser.
CANCELLATIONS
No cancellations will be accepted unless approved by Cap America SPEC SAMPLES OF IN STOCK HEADWEAR
& submitted in written form. Once an order has been entered into Spec samples will be provided at no charge on a limited basis if shipper
production it cannot be canceled. number is provided.
CHANGES/CORRECTIONS RANDOM SAMPLES OF IN STOCK HEADWEAR
Changes to an order already in process may be made depending on the Random samples up to 12 pieces will be provided at no charge if shipper
status of the order, providing the customer agrees to compensate for all number is supplied.
costs (if any) & agrees to additional production time (if necessary).

160 GENERAL INFORMATION capamerica.com