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EXTRA STITCHES                                     DROP SHIPMENTS
            Extra stitches on any embroidery location add $.80(A) each running   Cap America will ship to one location per order. Additional drop
            charge per thousand stitches or fraction thereof over allowable     shipments are $8.00(A) per location plus applicable freight charges.
            stitch count.
                                                               PACKAGING
            METALLIC THREAD                                    Please  note that when  air shipments  are requested (such as FedEx
            Add $1.00(A) each. Gold & silver mylar available.  Priority  or  Standard  Overnight,  FedEx  2  Day,  UPS  Red,  Blue,
                                                               etc.) dimensional rates will apply. Contact customer service for
            PERSONALIZED TEAM NUMBERS                          estimated shipping charges, or use our freight tool available at
            Add $9.00(A) each running charge. Adding personalized team numbers   www.capamerica.com.                 GENERAL INFORMATION
            will increase production time.
                                                               RETURNS
            CUSTOM WOVEN LABELS                                Returns will not be accepted without a Return Authorization number
            Custom woven labels are purchased in orders of 3000 pieces for   provided by Cap America. All claims must be made in writing no later
            $400.00(A). Labels are kept on hand & sewn into orders on request for   than 10 working days from order shipment. Inspect all shipments for
            $.90(A) per cap. Labels are available in two sizes: 2”x 1” & 2 ½”x 1”. Not   accuracy immediately. Cap America is not liable for decoration quality
            available to be sewn into Flexfit 110® styles.     when done by other suppliers on our blank caps.
            DISC EDIT GUIDELINES                               SAMPLES & SAMPLE KITS
            Maximum enlargement or reduction 15% of original size. NOTE: Some   Cap America offers several different sample kits to assist you in your
            reductions or enlargements may affect the quality of the design &   sales efforts. We also have an ample supply of random samples available.
            require a new embroidery disc.                     Random samples may include optional items. If the specific color or
                                                               style is not available, substitutions will be made. Sample kits & random
            DUPLICATE DISCS/E-MAIL                             samples normally ship within one to two business days of your request.
            $20.00(A) each.                                    For additional information concerning samples, see capamerica.com.
            SHIPPING
            If no specific instructions are given, Cap America will ship via FedEx or
            UPS. All orders are FOB MO or CA. Cap America is not responsible for the
            delay of any freight carrier or for any damages occurring during transport.

            CAPS/HATS - DECORATION INFORMATION

            FRONT PANEL EMBROIDERY                             SCREEN PRINTING INFORMATION
            All in stock headwear includes front panel embroidery up to 10,000   Art charges of $70.00(A) per hour if art is not vector art & sized. Best
            stitches of either flat or 3D embroidery. Pricing for both is provided   results  when  using  a light  colored fabric with  a  dark  imprint.  Screen
            for each style. FREE embroidery tape on Premium Line with orders   printing is not available across seams of caps or on polyester fabric.
            of 15 pieces or more. FREE embroidery tape on all remaining product
            categories with order of 24 pieces or more.        FRONT PANEL SCREEN PRINTING
                                                               Limited to one-color only. Available on five panel styles or offset on left
            EMBROIDERY AREAS                                   or right panels of six panel styles. One-time $15.00(A) screen charge.
            Please see capamerica.com for available embroidery areas.
                                                               SIDE &/OR BACK PANEL SCREEN PRINTING
            SIDE OR BACK PANEL EMBROIDERY                      Limited to one-color only. Screen printing is not available across seams
            Up to 5,000 flat stitches. Add $3.00(A) each running charge.  of cap. Add $2.50(A) each running charge. Screen charge $15.00(A).
            ACROSS BACK SEAM (ABS) EMBROIDERY                  FABRIC STRAP SCREEN PRINTING
            Up to flat 5,000 stitches. Add $3.00(A) each running charge.  Limited to one-color only. Add $2.50(A) each running charge. Screen
                                                               charge $15.00(A). Decoration area is 2 1/2” wide x 3/8” high.
            FABRIC STRAP EMBROIDERY
            Up to 3,500 stitches & one color. Add $3.00(A) each running charge.  VISOR SCREEN PRINTING
            Decoration area is 2 1/2” wide x 3/8” high.        Limited to one-color only. Add $2.50(A) each running charge. Screen
                                                               charge $15.00(A).

            KNITS - DECORATION INFORMATION

            YARN                                               SECONDARY LOCATIONS ON KNITS
            Custom knits are made with 100% acrylic yarn. Available colors are   $4.50(A) each for embroidery up to 10,000 stitches.
            located on page 97. Choose up to four yarn colors when designing a
            custom knit. Due to color variations of dye lots, exact color matches of   PATCHES & APPLIQUÉS ON KNITS
            yarn are not guaranteed.                           Regardless of available application process, all patches & appliqués are
                                                               sewn to attach on all knits. Pricing varies on decoration type.
            VARIEGATED YARN
            Add $2.00(A) to the base cost of any custom made knit that has over  VIRTUAL PROOF
            50% of the design in a variegated yarn color.      Only a virtual proof is available on 24 piece custom made knit orders.
                                                               Physical sampling available on order quantities above 24 pieces.
            POMS
            $1.40(A) each to add a standard pom. $5.00(A) each to add a faux fur
            pom. Faux fur poms are available in brown or black. $1.40(A) each to   Visit capamerica.com today, a one stop
            remove a pom from any import in stock knit. Poms cannot be removed
            from the RKB12, RKF12, RKH12, or RKL12. Adding or removing poms will   destination for all your headwear needs.
            increase production time.



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