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EXTRA STITCHES DROP SHIPMENTS
Extra stitches on any embroidery location add $.80(A) each running Cap America will ship to one location per order. Additional drop
charge per thousand stitches or fraction thereof over allowable shipments are $8.00(A) per location plus applicable freight charges.
stitch count.
PACKAGING
METALLIC THREAD Please note that when air shipments are requested (such as FedEx
Add $1.00(A) each. Gold & silver mylar available. Priority or Standard Overnight, FedEx 2 Day, UPS Red, Blue,
etc.) dimensional rates will apply. Contact customer service for
PERSONALIZED TEAM NUMBERS estimated shipping charges, or use our freight tool available at
Add $9.00(A) each running charge. Adding personalized team numbers www.capamerica.com. GENERAL INFORMATION
will increase production time.
RETURNS
CUSTOM WOVEN LABELS Returns will not be accepted without a Return Authorization number
Custom woven labels are purchased in orders of 3000 pieces for provided by Cap America. All claims must be made in writing no later
$400.00(A). Labels are kept on hand & sewn into orders on request for than 10 working days from order shipment. Inspect all shipments for
$.90(A) per cap. Labels are available in two sizes: 2”x 1” & 2 ½”x 1”. Not accuracy immediately. Cap America is not liable for decoration quality
available to be sewn into Flexfit 110® styles. when done by other suppliers on our blank caps.
DISC EDIT GUIDELINES SAMPLES & SAMPLE KITS
Maximum enlargement or reduction 15% of original size. NOTE: Some Cap America offers several different sample kits to assist you in your
reductions or enlargements may affect the quality of the design & sales efforts. We also have an ample supply of random samples available.
require a new embroidery disc. Random samples may include optional items. If the specific color or
style is not available, substitutions will be made. Sample kits & random
DUPLICATE DISCS/E-MAIL samples normally ship within one to two business days of your request.
$20.00(A) each. For additional information concerning samples, see capamerica.com.
SHIPPING
If no specific instructions are given, Cap America will ship via FedEx or
UPS. All orders are FOB MO or CA. Cap America is not responsible for the
delay of any freight carrier or for any damages occurring during transport.
CAPS/HATS - DECORATION INFORMATION
FRONT PANEL EMBROIDERY SCREEN PRINTING INFORMATION
All in stock headwear includes front panel embroidery up to 10,000 Art charges of $70.00(A) per hour if art is not vector art & sized. Best
stitches of either flat or 3D embroidery. Pricing for both is provided results when using a light colored fabric with a dark imprint. Screen
for each style. FREE embroidery tape on Premium Line with orders printing is not available across seams of caps or on polyester fabric.
of 15 pieces or more. FREE embroidery tape on all remaining product
categories with order of 24 pieces or more. FRONT PANEL SCREEN PRINTING
Limited to one-color only. Available on five panel styles or offset on left
EMBROIDERY AREAS or right panels of six panel styles. One-time $15.00(A) screen charge.
Please see capamerica.com for available embroidery areas.
SIDE &/OR BACK PANEL SCREEN PRINTING
SIDE OR BACK PANEL EMBROIDERY Limited to one-color only. Screen printing is not available across seams
Up to 5,000 flat stitches. Add $3.00(A) each running charge. of cap. Add $2.50(A) each running charge. Screen charge $15.00(A).
ACROSS BACK SEAM (ABS) EMBROIDERY FABRIC STRAP SCREEN PRINTING
Up to flat 5,000 stitches. Add $3.00(A) each running charge. Limited to one-color only. Add $2.50(A) each running charge. Screen
charge $15.00(A). Decoration area is 2 1/2” wide x 3/8” high.
FABRIC STRAP EMBROIDERY
Up to 3,500 stitches & one color. Add $3.00(A) each running charge. VISOR SCREEN PRINTING
Decoration area is 2 1/2” wide x 3/8” high. Limited to one-color only. Add $2.50(A) each running charge. Screen
charge $15.00(A).
KNITS - DECORATION INFORMATION
YARN SECONDARY LOCATIONS ON KNITS
Custom knits are made with 100% acrylic yarn. Available colors are $4.50(A) each for embroidery up to 10,000 stitches.
located on page 97. Choose up to four yarn colors when designing a
custom knit. Due to color variations of dye lots, exact color matches of PATCHES & APPLIQUÉS ON KNITS
yarn are not guaranteed. Regardless of available application process, all patches & appliqués are
sewn to attach on all knits. Pricing varies on decoration type.
VARIEGATED YARN
Add $2.00(A) to the base cost of any custom made knit that has over VIRTUAL PROOF
50% of the design in a variegated yarn color. Only a virtual proof is available on 24 piece custom made knit orders.
Physical sampling available on order quantities above 24 pieces.
POMS
$1.40(A) each to add a standard pom. $5.00(A) each to add a faux fur
pom. Faux fur poms are available in brown or black. $1.40(A) each to Visit capamerica.com today, a one stop
remove a pom from any import in stock knit. Poms cannot be removed
from the RKB12, RKF12, RKH12, or RKL12. Adding or removing poms will destination for all your headwear needs.
increase production time.
capamerica.com GENERAL INFORMATION 161