Page 83 - Elite Promo Marketing

GENERAL INFORMATION

ARTWORK REQUIREMENTS: PROP. 65:
E-mail art to: art@compasspromos.com Prop 65 was created through the ballot initiative
process and was intended to inform California citizens by
requiring a warning when a product contains one of 900
Compass accepts electronic art and camera ready artwork. substances designated by the state as potentially causing
Compass prefers an EPS file with all text converted to cancer, reproductive harm, or birth defects. A Proposition 65
curves or outlines. We do not recommend JPEG, BMP, or GIF warning label does not mean a product violates any health or
files as they are usually of poor quality. We can accept art safety rule. Although the Prop 65 is not new,
designed in Adobe Illustrator, Adobe Photoshop and Corel the regulations implementing it have changed,
Draw. Please reference your company name and PO # in your which may change how we provide warning labels
e-mail. Manipulation of art may incur a charge. for our products.

CANCELLATIONS: Since products are being reformulated and
All cancellations must be made in writing. Cancellations retested all the time, please refer to our website,
will be accepted only if the order has not been put into www.compasspromos.com for the latest Prop 65
production. Customers are responsible for all costs incurred status and warning labels if any are required.
up to the time of cancellation.
RETURNS:
CLAIMS: Merchandise cannot be returned without approval.
Damaged merchandise or shortages must be made in No merchandise will be accepted after 30 days from receipt.
writing within 7 days of receipt of order. All merchandise must be returned in their original packaging
with all instructions and all appropriate materials included.
DISCLAIMER: RIGHT TO PROMOTION:
Compass cannot guarantee the exact color or shade of
finished product between orders. Although it is very rare, Compass reserves the right to use all logos in our displays
it is possible for an item to be of a slightly different color or and advertising unless we are notified in writing at the time
shade from one order to the next. the order is placed.
DROP OR SPLIT SHIPMENTS: SAMPLES:

There is a $16.20 (G) charge per location. 5 location All samples are billed at EQP. All next day air sample
maximum. requests must be received no later than 2:30 pm EST
on the day of the shipment. Please provide UPS or
Fed-Ex account numbers for all shipments. We do
LESS THAN MINIMUMS: not ship DHL. Samples may be returned within 30
$50.00 (G) for all items. Absolute minimums vary by item. days of receipt for credit on most items. Customer
Inquire within for details. is still liable for all freight costs.
PATENTS, COPYRIGHTS, SET UP CHARGES:
AND TRADEMARKS: Set up and Repeat set up charges are item specific.
Please see item page or visit our website for details.
Orders produced to customer’s specifications require the
purchaser to assume all liability resulting from actions or All art is kept for at least 2 years. Any change to art will incur
demands brought against us for any infringements.
a new set up charge.
PAYMENT TERMS: SPEC SAMPLES:
Net 30 days with approved credit. We accept Visa and Master Charge for spec samples is $54.00 (G) plus cost of item and
Card. There will be a 2.5% processing fee on invoices paid by
credit card. set up charge. If order is approved, set up charge will not
have to be paid again.
PMS COLOR MATCH:
There is a $40.50 (G) charge for a PMS color charge where THIRD PARTY SHIPPING:
applicable on silk-screened or pad-printed items. Compass There will be a $8.44 (G) charge per carton with a third party
will come as close as possible to matching the color but shipping number.
cannot guarantee that the color will match a
PMS chart exactly.

PRICING:
All prices are subject to change without notice, however
Compass will do our best to hold all pricing. Visit our website
for the most up to date pricing: www.compasspromos.com