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GENERAL INFORMATION
ARTWORK REQUIREMENTS: PRICING:
E-mail art to: art@compasspromos.com All prices are subject to change without notice, however
Compass will do our best to hold all pricing. Visit our website
for the most up to date pricing: www.compasspromos.com
Compass accepts electronic art and camera ready artwork.
Compass prefers an EPS file with all text converted to
curves or outlines. We do not recommend JPEG, BMP, or GIF PROP. 65:
files as they are usually of poor quality. We can accept art Prop 65 was created through the ballot initiative
designed in Adobe Illustrator, Adobe Photoshop and Corel process and was intended to inform California citizens by
Draw. Please reference your company name and PO # in your requiring a warning when a product contains one of 900
e-mail. Manipulation of art may incur a charge. substances designated by the state as potentially causing
cancer, reproductive harm, or birth defects. A Proposition 65
Compass prefers an EPS file with all text converted to curves warning label does not mean a product violates any health or
or outlines. We do not recommend JPEG, BMP, or GIF files as safety rule. Although the Prop 65 is not new,
they are usually of poor quality. We can accept art designed the regulations implementing it have changed,
in Adobe Illustrator, Adobe Photoshop and Corel Draw in PC which may change how we provide warning labels
format. Please reference your company name and PO # in for our products.
your e-mail. Manipulation of art may incur a charge.
Since products are being reformulated and
CANCELLATIONS: retested all the time, please refer to our website,
www.compasspromos.com for the latest Prop 65
All cancellations must be made in writing. Cancellations status and warning labels if any are required.
will be accepted only if the order has not been put into
production. Customers are responsible for all costs incurred RETURNS:
up to the time of cancellation.
Merchandise cannot be returned without approval.
CLAIMS: No merchandise will be accepted after 30 days from receipt.
All merchandise must be returned in their original packaging
Damaged merchandise or shortages must be made in with all instructions and all appropriate materials included.
writing within 7 days of receipt of order.
RIGHT TO PROMOTION:
DISCLAIMER: Compass reserves the right to use all logos in our displays
Compass cannot guarantee the exact color or shade of and advertising unless we are notified in writing at the time
finished product between orders. Although it is very rare, the order is placed.
it is possible for an item to be of a slightly different color or
shade from one order to the next. SAMPLES:
DROP OR SPLIT SHIPMENTS: All samples are billed at EQP. All next day air sample
requests must be received no later than 2:30 pm EST
There is a $12.00 (G) charge per location. 5 location on the day of the shipment. Please provide UPS or
maximum. Fed-Ex account numbers for all shipments. We do
not ship DHL. Samples may be returned within 30
LESS THAN MINIMUMS: days of receipt for credit on most items. Customer
is still liable for all freight costs.
$50.00 (G) for all items. Absolute minimums vary by item.
Inquire within for details.
SET UP CHARGES:
PATENTS, COPYRIGHTS, Set up and Repeat set up charges are item specific.
Please see item page or visit our website for details.
AND TRADEMARKS:
Orders produced to customer’s specifications require the All art is kept for at least 2 years. Any change to art will incur
purchaser to assume all liability resulting from actions or a new set up charge.
demands brought against us for any infringements.
SPEC SAMPLES:
PAYMENT TERMS: Charge for spec samples is $40.00 (G) plus cost of item and
Net 30 days with approved credit. We accept Visa and set up charge. If order is approved, set up charge will not
Master Card. have to be paid again.
PAPER PROOFS: THIRD PARTY SHIPPING:
There is a $12.50 (G) charge for a paper proof. There will be a $5.00 (G) charge per carton with a third party
shipping number.
PMS COLOR MATCH:
There is a $30.00 (G) charge for a PMS color charge where
applicable on silk-screened or pad-printed items. Compass
will come as close as possible to matching the color but
cannot guarantee that the color will match a
PMS chart exactly.