Page 70 - Elite Promo Marketing

GENERAL INFORMATION

ARTWORK DETAILS FOR OUR CANADIAN DISTRIBUTORS
ARTWORK INFORMATION No Boundaries Program
Electronic art is the best method to submit artwork to ensure speedy and
accurate production. Seville Gear uses the latest technology in PC-based Our No Boundaries Program takes the hassle and worry out of your orders! Pricing and
systems. We have the latest software versions of Adobe Illustrator (.eps) and payment is in Canadian dollars, and shipped via our designated carriers as prepay and add to
Adobe Photoshop (.psd). For all other software, save files as an encapsulated any destination in Canada. No Boundaries pricing includes all duties, taxes, brokerage fees and
postscript (.eps) file. custom clearance costs. FOB Windsor, Ontario, Canada.
PLEASE NOTE: Microsoft office programs (i.e., Microsoft Word, Microsoft 3rd Party Shipping
Power Point, etc.) are not graphics programs and are not suitable file formats. 3rd party shipping is an option if you wish to designate your own carrier and shipping account.
Seville Gear can recreate or alter most formats to meet printing requirements, Distributor takes responsibility for paying duties, taxes, brokerage and custom clearance fees and
but a delay in the production schedule may occur. shipping costs (FOB Madison, WI). Please call our Customer Service Team for pricing in Canadian
dollars.
ARTWORK SUBMISSION
Please email all artwork to sales@sevillegear.com with your Purchase Order PLEASE NOTE: Significant fluctuations in the currency exchange rate may require us to revise No
number in the subject line. Make sure to include your company name, Boundaries Prices.
contact information, artwork size and placement in your email to help us meet
your in-hands date.

PRODUCT SAFETY & COMPLIANCE
ORDER DETAILS
PRODUCT QUALITY & SAFETY
ORDER SUBMISSION Seville Gear has adopted standards, testing protocols and third-party audits to ensure
You may email your purchase order to sales@sevillegear.com. Please include the consistent safety, quality and integrity of our products and processes. All the
your Purchase Order number in the subject line, along with your company products we sell are compliant with the current regulations of the Consumer Product
name and contact information in the email. Orders are only accepted from Safety Improvement Act (CPSIA), U.S. Food and Drug Administration, the Canadian
qualified promotional products distributors. Consumer Product Safety Act (CCPSA) and California’s Proposition 65.

STANDARD LEAD TIMES - DECORATED ORDERS SOCIAL COMPLIANCE
Our lead time for decorated orders is four business days from receipt of art Seville Gear takes its role as a member of the global community very seriously and
proof approval, approval of credit and receipt of all order information including we take responsibility for our actions as a corporate citizen of the world. We ensure
shipping addresses and customer inserts. Orders with larger quantities, compliance with internationally recognized standards for the fair treatment, safety,
multiple colors, and dual imprint locations may require additional time. working conditions, wages and more through accredited and independent audits of
our domestic and overseas factories.

RUSH SERVICES & GUIDELINES ENVIRONMENTAL STEWARDSHIP
We are continuously working on reducing the carbon footprint of our domestic and
overseas operations. We ensure compliance with our standards through accredited and
RUSH PROGRAM 24-HR RUSH 48-HR RUSH
independent audits of all of our facilities.
Order Size 300 piece max 500 piece max
TERMS & CONDITIONS
Charge $31.25 (V/G) No Charge
PAYMENT TERMS
One-Color, One-Location One-Color, One-Location Net 30 days with approved credit. VISA, MasterCard and American Express
Screenprint, Padprint or Screenprint, Padprint or are accepted. First orders, direct import orders and large orders may require a
Imprint Info Deboss Orders. Deboss Orders.
deposit or prepayment.
Some heat transfer and embroidery Some heat transfer and embroidery
orders may qualify. orders may qualify.
SHIPPING
All shipments in the United States are FOB Wisconsin. Seville Gear reserves
Artwork & Order Info the right to determine the best, most economical shipping method unless
4 PM Central Time
Complete order info, credit 1 PM Central Time Screenprint, Padprint or otherwise specified by the customer. Legal responsibility passes from the
approval, and approved Screenprint or padprint orders. factory to the customer when the merchandise is consigned to a carrier,
production ready artwork Deboss orders. whether the carrier is selected by the customer or Seville Gear.
must be received by . . . 10 AM Central Time
Monday through Friday (except holidays). Deboss orders
RETURNS
Imprinted and special order merchandise sales are final and cannot be
Shipping Next Business Day 2 Business Days returned. Non-imprinted items cannot be returned without prior authorization
from the factory and may be subject to a 15% restocking charge, freight
prepaid.
PRICING
All pricing includes a one-location, one-color imprint or deboss and is subject QUALITY GUARANTEE
to change without notice. Please see our website for the most up-to-date All products are guaranteed against defects in materials and workmanship for
pricing. a period of ninety days. Upon proof of either, we will repair or replace the item
at our discretion. Replacements of any imprinted items will be sent blank.
PRODUCT SAMPLES
Samples are considered 1-2 pieces of any one style. Sample orders received DISCLAIMER
by 3pm Central Time will be shipped the Same Day at no extra charge. All orders are subject to product availability. Seville Gear cannot be liable for
material shortages, quotas, delays due to U.S. Customs, shipping, or Acts of
ORDER CANCELLATIONS God. All prices and specifications are subject to change without notice. Due
All orders are considered firm. Cancellations will be accepted only if product to manufacturing and imprinting tolerances, occasional variations in material,
has not been decorated. A cancellation must be made in writing. color, size and design may occur. Product color may vary slightly from
catalog image. We recommend you review an actual sample before order
confirmation.