Page 34 - Elite Promo Marketing

GENERAL INFORMATION

ARTWORK DETAILS PRODUCT SAFETY & COMPLIANCE
ARTWORK INFORMATION PRODUCT QUALITY & SAFETY
Electronic art is the best method to submit artwork to ensure Seville Gear has adopted standards, testing protocols and
speedy and accurate production. Seville Gear uses the latest third-party audits to ensure the consistent safety, quality and
technology in PC-based systems. We have the latest software integrity of our products and processes. All the products we
versions of Adobe Illustrator (.eps) and Adobe Photoshop (.psd). sell are compliant with the current regulations of the Consumer
For all other software, save files as an encapsulated postscript Product Safety Improvement Act (CPSIA), U.S. Food and Drug
(.eps) file. Administration, the Canadian Consumer Product Safety Act
(CCPSA) and California’s Proposition 65.
PLEASE NOTE: Microsoft office programs (i.e., Microsoft Word,
Microsoft Power Point, etc.) are not graphics programs and are SOCIAL COMPLIANCE
not suitable file formats. Seville Gear takes its role as a member of the global community
very seriously and we take responsibility for our actions as a
ARTWORK SUBMISSION corporate citizen of the world. We ensure compliance with
Please email all artwork to sales@sevillegear.com with your internationally recognized standards for the fair treatment,
Purchase Order number in the subject line. Please include your safety, working conditions, wages and more through accredited
company name, contact information, artwork size and placement and independent audits of our domestic and overseas factories.
in your email to help us meet your in-hands date.
TERMS & CONDITIONS
ORDER DETAILS
PAYMENT TERMS
Net 30 days with approved credit. VISA, MasterCard and
ORDER SUBMISSION
E mail your purchase order to sales@sevillegear.com. Please American Express are accepted. First orders, direct import
include your Purchase Order number in the subject line, along orders and large orders may require a deposit or prepayment.
with your company name and contact information in the email.
Orders are only accepted from qualified promotional products SHIPPING
distributors. All shipments in the United States are FOB Wisconsin. Seville
Gear reserves the right to determine the best, most economical
shipping method unless otherwise specified by the customer.
STANDARD LEAD TIMES - DECORATED ORDERS Legal responsibility passes from the factory to the customer
Our standard lead times for decorated orders are four business when the merchandise is consigned to a carrier, whether the
days from receipt of art proof approval, approval of credit and carrier is selected by the customer or Seville Gear.
receipt of all order information including shipping addresses and
customer inserts. Orders with larger quantities, multiple colors, RETURNS
and dual imprint locations may require additional time. Imprinted and special order merchandise sales are final and
cannot be returned. Non-imprinted items cannot be returned
PRICING without prior authorization from the factory and may be subject
All pricing in this flyer includes a one-location, one-color imprint to a 15% restocking charge, freight prepaid.
or deboss. Set-up Charges will apply per imprint location. All
pricing is subject to change without notice. Please see our QUALITY GUARANTEE
website for the most up-to-date pricing. All products are guaranteed against defects in materials and
workmanship for a period of ninety days. Upon proof of either,
PRODUCT SAMPLES we will repair or replace the item at our discretion.
Samples are considered 1-2 pieces of any one style. Sample
orders received by 3 pm Central Time will be shipped the same DISCLAIMER
day at no extra charge. All orders are subject to product availability. Seville Gear cannot
be liable for material shortages, quotas, delays due to U.S.
ORDER CANCELLATIONS Customs, shipping, or Acts of God. All prices and specifications
All orders are considered firm. Cancellations will be accepted are subject to change without notice. Due to manufacturing and
only if product has not been decorated. A cancellation must be imprinting tolerances, occasional variations in material, color,
made in writing. size and design may occur. Product color may vary slightly from
catalog image. We recommend you review an actual sample
before order confirmation.
RUSH SERVICES & GUIDELINES

RUSH PROGRAM 24-HR RUSH 48-HR RUSH
Order Size 300 piece max 500 piece max

Charge $31.25 (G) No Charge

One-Color, One-Location Screenprint, One-Color, One-Location Screenprint,
Imprint Info Padprint or Deboss Orders. Padprint or Deboss Orders.

Some heat transfer and embroidery orders may qualify. Some heat transfer and embroidery orders may qualify.

Artwork & Order Info 1 PM Central Time
Complete order info, credit approval, Screenprint or padprint orders.
and approved production ready artwork 4 PM Central Time
must be received by . . . 10 AM Central Time Screenprint, Padprint or Deboss orders.
Monday through Friday (except holidays). Deboss orders

Shipping Next Business Day 2 Business Days