Page 93 - Elite Promotional Marketing

WASIP Ltd. Terms & Conditions

PRICING FREIGHT POLICY
• Prices are subject to change without notice, due to factors beyond • Orders over $2000 before applicable taxes will be prepaid to one destination
our control in Canada and shipped the most economical way. Additional charges apply
• Pricing does not include shipping or applicable taxes. to beyond point destinations. Additional fuel surcharge may apply to freight
• WASIP Ltd. reserves the right to discontinue any product or substitute shipments.
product of equal or greater value due to availability. • Domes and mirrors are subject for exclusion of this prepaid freight policy.
PAYMENT TERMS ADDITIONAL CHARGES NOT INCLUDED IN WASIP’S PREPAID FREIGHT
• First orders are prepaid only. Upon approved credit, terms are Net/30. POLICY
Note: Over due balances must be paid before new orders are released • Beyond Point Destinations will not be covered under prepaid policy, an
for delivery. additional charge will be applied.
• Minimum Order Value: $100.00 • Customers with shipping destinations without the service of a loading dock
ORDER PROCESSING are subject to tailgate charges. Customers are financially responsible for all
• Submit orders to sales@wasip.com tailgate charges. It is not WASIP’s responsibility to instruct transport carriers
• Order Confirmations will be emailed within 24 hours of receiving whether to utilize tailgate services. Minimum tailgate charges start at $50.00
your order. Note: If you do not receive a confirmation, please call to and will be added to your invoice as a separate line item. It is the customer’s
verify that we have received your order. responsibility to provide the necessary equipment at the time of delivery for
• Artwork Electronic Proofs are included with every order, including unloading products.
repeat orders, at no charge. Orders remain on hold pending receipt • Heated services are available for products that have a freezing point of 0°C
of dated & signed approval. Your signature indicates acceptance of (32°F) or lower. Where such service is requested, transit time may vary and an
responsibility of errors or omissions for design, accuracy and imprint additional charge will be applied to your invoice.
colour. • WASIP will not be held responsible for pre-booked appointments that are late
• Changes to Orders must be received in writing. due to traffic, weather or unforeseen circumstances out of vendor’s control.
• Decorated Orders will ship 5-10 days after approved proof and credit • Additional charges apply for residential deliveries, address corrections and
approval. Lead times are quoted based on stock. Larger orders may deliveries that require pre-booked appointments.
require additional time. • Additional charges for oversized shipments, cartons including but not limited
• Blank Orders will ship within 48 hours. to Dangerous Goods will be invoiced under a separate line charge.
PRODUCTION TIME FOR DECORATION ARTWORK RETURNS, CANCELLATIONS & CLAIMS
• Please submit electronic artwork to artwork@wasip.com • Claims must be submitted in writing within 30 days of receipt of goods.
• Acceptable formats are PC format: Vector EPS/AI/PDF. All text must be • Return shipments will not be accepted without Return Authorization Number.
converted to curves/outlines. Multi-colour art must be supplied as a RA# must be noted on the cartons and paperwork.
composite with colour breaks. Please compress large files (over 2 MB). • A credit note will be issued if a replacement is not available.

Unless specified otherwise, decoration will be within the maximum • Due to federal government regulations and guidelines, all sales of first aid
imprint size provided on the artwork approval form. products are final and non-returnable.
• 4C Transfers should be standard geometric shape. • Custom Orders: All sales are final for decorated products. All Films and
• 4C Custom Inserts require images with 300dpi or higher resolution. Screens remain the property of WASIP Ltd.
Art alterations will be charged a minimum of $50.00 or $50.00/hr. • The return of blank product will require a 15% restocking fee.
Clean-up, touch ups, typesetting and resizing is free. • Any return must be within 90 days of receipt.
• By submitting artwork, the customer represents that the use or WARRANTIES AND COMPLIANCES
display of artwork will not violate any applicable laws or client • WASIP Ltd. ensures its products to be free from defects in materials and
restrictions. workmanship at the time of shipment.
• PMS Colour Match will be close as possible with no additional • All domes and mirrors are inspected at the time of shipment. WASIP Ltd. is not
charge. Due to equipment, processing, inks, pigments, etc., a financially liable for the receiving and/or installation of domes and mirrors.
reasonable variation in colour between proofs and final printed • All claims must be made within 30 days from the date of the invoice. Warranty
product may vary slightly. is voided on any product that has been tampered with, misused, or altered in
IMPRINTING CHARGES - FIRST AID KITS any way.
• Price includes one colour imprint on one location, exceptions may • All first aid products are Health Canada Compliant License and FDA Registered
apply on certain products. Additional location/colour imprint • All Hi-Vis Workwear is CSA/ANSI/ISEA Compliant (CSA Z96-15; ANSI/ISEA 107-
charges: Add $1.00 per colour/location/unit. 2015).
• Set-Up Charges: Add $50.00 per colour/location. Repeat Order Setup
Charge: $30.00 per colour/location. Please supply your previous TRADEMARKS
• Designs, artwork & logos within this catalogue are for purposes of illustrating
order. Imprint must remain exactly per your previous order. the type & quality of imprinted products available and are not intended to
IMPRINTING CHARGES - APPAREL represent an endorsement of WASIP Ltd.
• Screenprint: Imprint Charge: Add $1.50 per colour/location/unit.
• Embroidery: Embroidery charges vary per logo. Please contact us.
• 4 Colour Transfer: Please contact us for a quote.
LESS THAN MINIMUM ORDERS
• Add $40.00 plus regular set-up charges.
DROP/SHIPMENTS
• Drop shipments must meet minimum order quantities. Add $10.00
per location plus freight cost.
• Special handling requests and locations must be submitted with your
PO.
• Add 1-3 days to standard lead times for drop shipments.
• For more than 10 locations, please provide an electronic file and
confirm lead times
• Goods lost or damaged after leaving our facilities are the
responsibility of the courier.

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