Page 84 - Elite Promotional Marketing

When Ordering International duties and taxes are per hour. Minimum charge is $30.00 (G).
1. If ordering by fax, please type or print orders legibly, billed at a later date. See individual products for pricing and availability. If not listed
or email orders to either orders@chocolateinn.net or Same printed messages on all all other mailers are $1.70 (G). Mailers are shipped flat in bulk
orders@lancopromo.com. cards: $2.20(G). Supplied cards unless otherwise specified. Product can be inserted into bulk
2. To avoid duplication, please indicate if emailed orders were insertion with same message: $0.12 mailers for $1.70 (G) per. Drop shipments include product in
previously faxed. We cannot be responsible for duplicate orders. (G). Supplied cards insertion with assembled mailer.
3. See Artwork Specifications for information and instructions different messages: $2.20 (G) Random Samples
for submitting artwork. Orders under $10.00 (Z) will be billed for freight only. Orders over
4. Desired ship date must be specified when order is placed but $10.00 (Z) will be billed at EQP less 25% plus freight (Some
may not be guaranteed. Policies exclusions apply. Please call for details). Requests must be made
5. Ship date will not be assigned until all order information and $50.00 (G) for orders less than catalog minimum. The absolute via fax or email to: orders@chocolateinn.net and must include a
art has been received and/or approved. minimum order is 50% of the lowest catalog quantity. Not courier account number. Samples are non returnable.
6. An order confirmation, with expected ship date, will be sent available for: wrapped products, Calling Cards, Gum Packs, EQP plus setups and where no setup is normally charged $60.00 (G)
after artwork and complete order information has been Popcorn, Foil Squares Goody Bags, Handfuls. No less than minimum plus product cost and freight applies.
received and approved. available Nov. 20th through Dec. 24. 50% of setup charge is credited upon receipt of order. Not available
for: wrapped products, Foil Squares, Hot stamp plates,
Delivery/Shipping We make every attempt to produce to quantities ordered, but Popcorn, Gum Packs, and Calling Cards. Billed at EQP less 10%
Normal Production Time: 7 days after approval of because of the nature of our manufacturing processes, we reserve plus setups.
the right to ship ±5% and bill accordingly.
artwork for catalog quantities only. Does not include shipping to For special pricing we require proof of the targeted and specific
destination. We may ship earlier then the specified date in order Changes to orders already in production cannot be guaranteed end-user program in which our products are featured. This can be
to ensure timely arrival. Drops/Splits are available with a 10 day and may result in delayed shipment or additional charges. an online store or printed catalog. We offer complete fulfillment
production time. Amended purchase order will be required. If the addition is less services including storing and shipping products as needed.
that one-half the catalog minimum, a less than minimum charge All copy or other materials submitted by the customer for
Freight: F. O. B. Mississauga, ON. All freight charges and of $40.00 (G) may apply. We are not responsible for incorrect use by us in producing the items ordered will be accepted
applicable taxes are extra. Shipments to other countries outside as being submitted in full compliance with all applicable
of North America will incur additional charges and duties. We use pricing or information on websites other than our own. laws regarding trademark, service mark, copyright, right to
UPS and Fed Ex. P.O. Boxes are not deliverable via these services. All claims must be submitted in writing within 5 days of receipt privacy, patent or similar protection. Copy and trademarks
Freight charges will be invoiced unless of goods. No merchandise will be accepted without factory illustrated in this catalog are used to demonstrate product
customers provide their account number at the time of order. return authorization number. To cancel an order a $55.00 (G) imprinting and are not actual purchases by the organization
Third Party Customer Designated Shipper cancellation fee will apply. If order is already in production, the shown. Items shown do not constitute endorsement of
our product line by anyone. All products are subject to
Numbers: Third party provided shipper account numbers will fee, plus cost of labor and materials will be billed accordingly. availability.
be assessed with a per order handling fee. Goods should be inspected immediately upon arrival. PRICES IN CANADIAN. DOLLARS.
Complaints must be made in writing within 5 days of delivery.
Shipping Weights: Shipping weights, as provided in each No merchandise may be returned without factory return
product description are approximate and will vary depending authorization number. All claims for goods damaged in transit
upon the weight of the filling. FREE 1-DAY RUSH SERVICE CONDITIONS:
or for delayed delivery must be filed by the distributor/recipient
Express Service: 3 day express add with the carrier on receipt. Rush Order Requirements: Complete rush orders (PO and
20% to product prices (excludes setup Factory reserves right to substitute item of equal or greater value. artwork) must be submitted together to orders@lancopromo.
com. The complete order must be received before 2:00 pm
charges), 5 day express add 10%. $27.50 Eastern Standard Time to ship on the next business day. NOTE:
(G) FOB Mississauga All changes submitted the same day as order shipment must
minimum express charge applies to both. Art Specifications be received before 2:00 pm Eastern Time. Note: Lanco will
Supply vector based art for best reproduction with fonts
Express Service Excludes: Foil Squares, Flexographic converted to outlines. All text must be converted to outlines make every attempt to apply changes on the ship date but
cannot guarantee that this will happen due to the product
wrappers and any items in which the imprinted method utilized already being in production. All changes should be emailed to
is Liquid Lens™. Call factory for above catalog quantities. and file must be saved as an EPS or PDF. If vector art cannot be orders@lancopromo.com. We cannot make changes after 2:00
supplied, a high-resolution TIFF will be accepted. If art is not
Production time will begin the day following receipt of order, properly prepared, or if manipulation is pm Eastern Standard Time to orders shipping that day. Please
camera ready electronic art and hard copy proof. Orders must be include ASI or customer number and purchase order number
received prior to 1:00 p.m. Eastern time. needed, additional charges will apply. An art charge of $80.00 (G) in the subject of your message and clearly mark all changes.
per hour for recreations, touch-ups and corrections to supplied
(multiple units to multiple locations) add $8.25 (G) per address. If art will be billed as required. Typesetting charge $30.00 (G). Orders must be CLEARLY MARKED as 1 Day Rush Orders. A
1-Day Rush must include in-hands date. Failure to mark the
more than 10 locations we require a file in format shown below.
Files supplied for 4 colour process printing must be supplied in a order as RUSH will cause a delay in the order shipping. Failure
Individual Shipments require mailers $3.75 (G) per address CMYK format at 300 dpi at 100% size. For tins requiring a bleed, a to mark an in-hands date will delay orders and they will run
when supplied in proper format below. Proper addresses must minimum of 1/8" is needed saved as a tiff or a hi res jpeg. on a 3-day production and ship schedule. Orders must be
be provided 2 weeks prior to ship date, in an Excel file, with Delivery: We prefer artwork to be emailed. Our artwork delivery CLEARLY MARKED with item number, item colour, quantity,
imprint colour and shipping instructions. Failure to provide
corresponding printed list of names and addresses. For lists in other address is orders@chocolateinn.net Please be sure to identify required info deems PO incomplete and will delay production.
formats, add $5.00 (G) per address. yourself and your artwork along with your purchase order All communication, including PO and artwork must include
number, the product or products on which the art is to be printed
Company Contact Addr 1 Addr 2 City State Zip Qty PO# and all order info. Art must be submitted as vector art to
Marto Inc Jane Smith 310 East 45 St 5th Flr Lawrence NY 11559 and contact information if we need to contact you. The maximum size. Art re-creates, typesetting and any art manipulation are
Star Purchasing 57 Muriel Ave Atlanta GA 30339 file size we can receive via email is 10 MB. Multiple files and any not available for rush orders. No multicolour or multi-position
Dept. vector files should be compressed. Use either SIT or ZIP archives. orders are accepted for silkscreen and pad printing methods.
Sklar Sales 5 Park Circle Suite 12m IRVING TX 75038
We also accept files submitted DVDs and CD-ROM. FTP site is No art proofs are available. Customer account must be in
Either contact or company may be blank but not both. Address 2 available. Please contact Customer Service for details. Acceptable good standing. Note: credit approval will delay production;
therefore we require all new accounts to pre-pay all rush
may be blank. If the quantity per address varies, the "Quantity" programs: Adobe Illustrator, Photoshop, InDesign. orders unless credit is established and approved in advance.
GUIDELINES insulated containers with ice packs. The product will remain accepted. Smallest type size that can be clearly reproduced is up to 5 working days from receipt of completed purchase
field must be included. 10 days production time. When the
USPS shipping is not available on rush orders. Without clearly
Supply solid black line art (black areas of art will be raised on
stated in-hands dates, Lanco reserves the right to ship orders
chocolate). No colour gray scale or half-tone screens will be
temperature reaches 75 degrees F. we will ship your order in
order. Additional charges may apply. NOTE: A must-ship
9 points San serif, and 10 points Serif. If vector art cannot be
cool for 2 full days. Expedited shipping is required for locations
date is not accepted. Only a clearly marked in-hands date is
supplied please supply a solid black high resolution bit map tiff
beyond a 2 day ground ship zone. We will use either refrigerated
(at least 600 dpi at desired size). $104.50 (G) standard mold
honored as an in-hands date. All orders to Canada will ship
trucking or insulated cartons. We will select the least expensive
FOB New York.
charge. 3D molds will be quoted on a per job bases.
method. For insulated cartons, add $16.50 (G) per carton. When
cost effective, a larger carton can be used add $27.50 (G) per.
Artwork is kept for 18 months following shipment of your order.
Shipping cost plus $22.00 (G) per destination covers additional
No charge paper proofs will be provided upon request.
paperwork for shipments outside of North America. International Available upon request or see our website.
84 shipments are shipped only via UPS and Fed Ex FOB NY. Any changes made to paper proofs may be billed at $60.00 (G)